FAQ

ORDER PLACEMENT

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".   

Follow the instructions by providing us with delivery information and select payment method for goods.  We will ship your package within 1 business day.

Our support team is always happy to guide you at any step!

PAYMENT METHOD

You can select your preferred payment method at checkout.   We accept secure payments via  

• Credit Cards
• Google Pay
• Apple Pay
• Shop Pay
• PayPal
• Amazon Pay

TARIFF

In order to provide you with the most happy buying experience, we offer free shipping and also arranged goods to ship out from the Free Trade Zone for its Special Economic benefits.  Yet, in rare occasion, it is possible that the International taxes might be applied depending on your country's taxes policy.  The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.  

Customs duty is calculated as a percentage of the customs value of the goods.  The customs value is made up of:

• the price paid for the goods,
• the insurance cost,
• the shipping cost.

Shipping Cost:  FREE Shipping Globally

Shipping Time:  14~18 Business Days 

Please consider in mind that the impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions on a daily basis.  Kindly understand this potential delay is beyond our control as it is variable and subject to each country’s customs regulation. 

In case this happens, this is impacting our ability to meet our high standards of service and therefore, deliveries might be delayed and the shipping time frame could be exceeded by a few days.

Are Beauty collection products Medical Grade? Latex free?  

Yes, all Trendix Beauty Adhesive Collections are

• Medical Grade
• Latex free 
• Professional Grade Adhesive 
• Hypoallergenic

Wonder Tape - How to Use & Remove?  Any Caution?

How to Use: 
1. Remove backing of the tape.
2. Apply & press firm on the clean dry skin or fabric.
3. Remove the other side of the tape backing and place secured.

1. Try on pants with shoes to determine desired length.
2. Use a pin to mark the length, remove pants and turn inside out.
3. Peel the liner from one side of the tape.
4. Press the tape firmly to your fabric.
5. Remove the outer liner.
6. Apply the item to be secured.
7. Turn pants right side out and wear.

Boob Tape - How to Use & Remove?  Any Caution?

           How to Use:

1.  Pre-test with a small piece of tape on intended area of use to understand how the tape works as well as testing for sensitivity or allergies
2. Thoroughly clean and dry your skin prior to application to ensure that the skin area is free of oil, cream, moisturizer, dirt, and sweat.
3. Put the nipple covers onto the nipples softly; making the outer edge to be stuck to the skin.
4. Cut Boob Tape to the desired length
5. Peel off only the tip of the backing paper to start. Apply the tape to the base of your breast and slowly lift up the breast and apply upward. Peel off the backing paper little by little as you gradually continue to apply over the upper area. 
6. Repeat the step no. 4 until you get your desired shape and protection 

How to Remove:

1. Since the tape is very sticky, it is extremely important to peel it off very slowly and carefully.  Gentle removal after bath or shower is recommended
2. Damp the tape area with warm water first. 
3. Slowly remove the damp tape.
4. After peeling off the tape, wipe the area with coconut oil 

Caution:

• Consult with a physician before use if you have sensitive or frail skin.
• Do not use if you are allergic to any adhesives.
• Even though our adhesive is hypoallergenic, some may experience an allergic reaction.
• Do not apply to wound, damaged, irritated or, sun-burned skin.
• Discontinue use immediately if excessive irritation develops.
• Be cautious when using this over recent scar tissue. The scar should be at least 8 months old.
• In order to minimize any skin reactions that may incur, we recommend not to exceed wearing this Boob Tape & Nipple covers for more than 8 hours even though it can stay on for days.
• Do not tape over the nipple. You could do serious damage when pulling the tape off.  Please use the nipple covers before applying this Boob Tape.
• Keep out of reach of children.

Adhesive Bra - How to Use & Maintain?  Any Caution?

1. Facing the cup’s adhesive toward the skin, position one side of cup to your desired breast angle
2. Gently smooth the cup edges firmly to your breast
3. Repeat the above steps for the other side of cup
4. Be sure both sides are equal in height
5. Press the bra firmly to secure the hold
6. Fasten the rope in the middle
7. Apply the Trendix Boob Tape around the edges of bra for tight and longer wear 
8. At removal, if there is any adhesive residue remain on the skin, wipe it with soft tissue

Maintenance for Bra – Washable & Reusable

1. Hand wash with shower gel: Do not use any alkaline detergent.
2. Rinse with warm running water ( ≤86°F / ≤30°C) to wash.  Do not twist.
3. Air Dry only!  Do not dry the adhesive with the towel or tissue.  Avoid direct sunlight. 
4. After dry, press down the adhesive side of bra against plastic film.  This will reduce the oxidation to prolong the lifespan of usage.

• Pretest for sensitivity or allergic reaction.
• If irritation or redness occurs, discontinue use.
• Do not apply on the irritated, sensitive skin or, sunburn.
• Not suitable at humid & high temperature and during exercise.
• Use on dry skin: moisturizer, perfume, or any other skin care products will reduce the effectiveness of the adhesive. 
• While repositioning is possible, too many attempts will also reduce the effectiveness of the adhesive.